|
Sales |
 |
NEW:
Hug Your Customers : The
Proven Way to Personalize Sales and Achieve Astounding
Results
by Jack Mitchell |
 |
Why
People Don't Buy Things: Five Proven Steps to Connect with
Your Customers and Dramatically Increase Your Sales
by Harry Washburn,
Kim Wallace
|
|
Customer Service |
 |
Raving
Fans: A Revolutionary Approach to Customer Service
by Kenneth H. Blanchard,
et al
|
|
Marketing |
 |
NEW: Love Is the Killer App
: How to Win Business and Influence Friends
by Tim Sanders |
 |
Purple Cow: Transform Your Business by Being
Remarkable
by Seth Godin
|
 |
The Tipping Point: How Little Things Can Make a Big
Difference
by Malcolm Gladwell
|
 |
Unleashing the Ideavirus
by Seth Godin
|
 |
Selling the Invisible: A Field
Guide to Modern Marketing
by Harry Beckwith
|
 |
The Invisible Touch: The Four
Keys to Modern Marketing
by Harry Beckwith
|
 |
What Clients Love: A Field Guide
to Growing Your Business
by Harry Beckwith
|
 |
The
One to One Future: Building Relationships One Customer at
a Time
by Don Peppers,
Martha, Phd Rogers, Martha Rogers
|
 |
Why
We Buy
by Paco Underhill
|
 |
Permission
Marketing: Turning Strangers Into Friends, and Friends into
Customers
by Seth Godin,
Don Peppers
|
 |
Jump
Start Your Business Brain: Win More, Lose Less, and Make
More Money with Your New Products, Services, Sales &
Advertising
by Doug Hall, Tom
Peters
|
 |
Customer
Satisfaction Is Worthless, Customer Loyalty Is Priceless
: How to Make Customers Love You, Keep Them Coming Back
and Tell Everyone They Know
by Jeffrey Gitomer
|
|
Leadership |
 |
NEW: Love and Profit : The
Art of Caring Leadership
by James A. Autry |
 |
Seven Habits Of Highly Effective
People
by Stephen Covey
|
 |
Shackleton's
Way: Leadership Lessons from the Great Antarctic Explorer
by Margot Morrell,
Stephanie Capparell, Alexandra Shackleton
|
 |
Rules
for Revolutionaries: The Capitalist Manifesto for Creating
and Marketing New Products and Services
by Guy Kawasaki,
Michele Moreno
|
 |
First,
Break All the Rules: What the World's Greatest Managers
Do Differently
by Marcus Buckingham,
Curt Coffman
|
 |
Good to Great: Why Some
Companies Make the Leap... and Others Don't
by Jim Collins
|
 |
Built to Last: Successful
Habits of Visionary Companies
by James C. Collins,
Jerry I. Porras
|
 |
The New New Thing: A
Silicon Valley Story
by Michael Lewis
|
 |
Netscape Time: The Making
of the Billion-Dollar Start-Up That Took on Microsoft
by Jim Clark, Owen
Edwards (Contributor)
|
 |
How Organizations Learn
: An Integrated Strategy for Building Learning Capability
by Anthony DiBella,
Edwin C. Nevis
|
 |
Learning Practices: Assessment
and Action for Organizational Improvement
by Anthony J. Dr.
Dibella, Anthony DiBella
|
|
Personnel Development |
 |
Rich Dad, Poor Dad: What the
Rich Teach Their Kids About Money--That the Poor and Middle
Class Do Not!
by Robert T. Kiyosaki,
Sharon L. Lechter
|
 |
Love Is the Killer App:
How to Win Business and Influence Friends
by Tim Sanders
|
 |
The Career Portfolio
Workbook : Using the Newest Tool in Your Job Hunting Arsenal
to Impress Employees and Land a Great Job
by Frank Satterthwaite,
Gary D'Orsi
|
